How to Order a Print

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Prints made and shipped by Saal Digital

Every LensGaze print is produced and delivered by Saal Digital, a German photo lab working since 1981. You order directly in the LensGaze print shop run by Saal Digital (Saal Photo Portal), linked from each collection, and Saal Digital is the seller: it takes the payment, prints the work and sends the invoice with your shipping confirmation.

Before you start, have the photo title, the size you want and your delivery address ready.

How to order, step by step

  1. Choose a collection. Go to Portfolio and click Prints · order via Saal-Digital under the collection you like.
  2. The LensGaze print shop opens on photo-portal.shop. No account is needed: browse the collection and click the photo you like. Prices are shown in Polish złoty (PLN); your card or PayPal converts them automatically.
  3. Pick the photo and the product. Select the image, then the material (see the next section), the size and any options such as hanging system or finish.
  4. Check the preview. Look at the crop before you continue. These are minimal compositions, so make sure no edge of the frame cuts into the subject. Choose a format whose proportions match the photo.
  5. Add to cart. You can add several photos and sizes to one order.
  6. Check out. Enter the delivery address, choose shipping and a payment method, and confirm.
  7. Wait for two emails. First the order confirmation, then the shipping confirmation with tracking and your invoice.

Not sure about size or material? Write to contact@lensgaze.eu with the photo title, the size you have in mind and your country. I usually reply within 24–48 hours.

Choosing material and size

For most LensGaze images, a matte finish or aluminium suits black-and-white architecture, and acrylic glass suits colour seascapes and horizons. The shop shows only the materials available for each image.

MaterialWhat it looks likeBest for
Fine art paper (Hahnemühle Photo Rag, Baryta)Museum-grade print, no mount; you frame it yourselfYour own frame, collectors
Matte or silk paperClassic photo print, no mountSmaller budgets, gifts
Floating FramePrint in a frame that makes it appear to float; black, white, oak or ashReady to hang
Alu printPrint on an aluminium panel, frameless and rigidClean, gallery-style walls
Alu print metallicSilvery metallic sheen in the light tonesBlack-and-white and Quiet Geometry images
Acrylic glass (Pleksi)Print behind a glossy acrylic face, deep colour and contrastColour: Azores, Lisbon, Copenhagen in Colour
GalleryPrint mattePrint with a mounting frame on the back, stands off the wall, no glareLiving rooms, larger formats

Formats come in 3:2 or 4:3 proportions, from about 30×45 cm. The maximum size depends on the photo, usually up to 90 cm on the longer side.

Size. A simple rule: the print should cover about two-thirds of the width of the furniture or wall section beneath it. Measure that width before ordering, and stick a sheet of paper of the chosen size to the wall to check it in place.

Payment, delivery and invoice

Prints ship to EU countries, usually within about a week; the shipping cost is added at checkout.

TopicWhat to expect
PaymentPayPal, Visa and Mastercard, Apple Pay and Google Pay; the exact list appears at checkout
Shipping costPaid by the buyer, calculated at checkout for your country
Delivery timeUsually around one week in most countries
CountriesEuropean Union only. Delivery to the UK, Switzerland or the USA is not possible from this shop
InvoiceIssued by Saal Digital and emailed with the shipping confirmation
GiftEnter the recipient’s address as the delivery address

Living outside the EU? Write to contact@lensgaze.eu and we will look for another way to get the print to you.

If something is wrong, and other questions

Complaints about a damaged or faulty print are handled by Saal Digital, which offers a satisfaction guarantee on its products.

  1. Photograph the parcel and the print as soon as you unpack it.
  2. Contact Saal Digital support with your order number and the photos.
  3. Let me know at contact@lensgaze.eu, so I can help if needed.

Can I see a print before buying? Selected works hang at Blue Dog Café in Gliwice.

Can I order a size that is not listed? Write to me with the photo title and the size; I will check what Saal Digital can produce.

Who sees my payment details? Only Saal Digital and its payment provider. LensGaze never receives your card data.